Email Alerts
Send change notifications to any email address for stakeholders who aren't on Discord.
Managers, lawyers, label execs. Not everyone wants to be in a Discord server. Email puts the alert directly in their inbox.
Step 1: create an email destination
Go to Dashboard > Destinations > New Destination:
- Type: Email
- Name: something that identifies the recipient, e.g. "Manager Email" or "Legal Team"
- Email Address: the address to notify
No verification step. The address is used as-is on the next matching change.
Step 2: create an alert rule
Go to Dashboard > Alert Rules > New Rule:
- Destination: pick the email destination you just created
- Min severity: match what that person actually cares about
- Event types: narrow it down or leave empty for everything
- Artist filter: leave empty for all artists, or limit to one
Click Create Rule. The next matching change triggers the email right away.
What the email contains
- Subject line with artist name and change type
- A summary of what changed
- The severity level
- Link to the full detail in your dashboard
Routing to the right people
Create one destination per recipient or team, then point rules at them.
Legal team: label name and ISRC changes only
- Destination: Legal Team
- Min severity: Warning
- Event types: Release Label Changed, Track ISRC Changed
Artist management: new releases and catalog outages
- Destination: Manager Email
- Min severity: Warning
- Event types: New Release Detected, Track Went Offline, Release Went Offline
Catch-all log inbox: everything
- Destination: Log Inbox
- Min severity: Info
- Event types: empty
Troubleshooting
Not landing? Check spam first and mark as "not spam". Also double-check the address for typos in the destination. A wrong address fails silently.
Need to pause? Toggle the rule off without deleting it.
Multiple recipients? Use a distribution list or group email as the destination address. One destination, one address.